Returned Merchandise

We will not accept returned merchandise without prior authorization.  Returns can only be made within 60 days of Purchase date.

Stock Parts:  Call factory for RA#.  There is a 20% Restocking charge for all returned material. For, Pre-paid Accounts there is a  30% Restocking charge.

Custom Kits and Custom Stems are NON-REFUNDABLE.

Terms

Net 30 Days with open account, otherwise Visa or Mastercard may be used per transaction

Minimum Order

We cannot ship any order under $25 in value

Freight Policy

 F.O.B. Bensalem, PA

C.O.D. Shipments

We can ship C.O.D. and email fax invoice day of shipment.  Drop shipment orders must be prepaid before shipping order.

Pricing

Under present conditions, prices are subject to change without notice.

Additions to existing orders

We will try to comply.  However, if not possible, the addition will be treated as a separate order.

U.P.S. Shipments / Tracking / Proof of Deliveries

Tracking details are on all invoices.

LTL Freight Shipments

Larger orders will be palletized, stretch wrapped and shipped the least expensive way possible freight collect unless we are notified otherwise.  If you prefer a particular carrier, please inform us of it on your P.O.  Any Pro #’s provided to us will be noted on your copy of the Bill of Lading.  We do suggest that you consolidate your orders to reduce the freight costs and wear and tear on packaging since the material will be palletized.  Liability with truck shipments ceases when signed for by pick-up driver.  On receipt of shipment, have delivery driver sign freight bill noting any damage to protect your claim. Please notify carrier at once.

Cancellations

Every effort will be made to comply with cancellations.  However, orders for non-stock items such as odd stem lengths and thread lengths are non-cancelable once the factory has begun fabrication of order.